Federal leaders feel immense pressure to modernize legacy applications to improve user experiences and accelerate mission outcomes. As Americans’ expectations of government services continues to grow, harnessing generative AI (GenAI) provides leaders with opportunities to improve delivery through streamlined software development, enhanced workforce efficiency, and strategic decision-making.

Harnessing AI is a useful way to advance modernization goals, but AI governance—including ethical considerations, data security, and compliance with federal regulations—must remain a top priority. And increased AI implementation demand that organizations rethink how they staff, develop, and run their day-to-day operations.

Learning Objectives:

• Outline the steps to educate and empower the federal workforce on using AI safely—and the importance of keeping a “human in the loop.”
• Identify ways to measure tangible benefits of AI in areas such as automating routine tasks, improving code quality, and accelerating development cycles
• Review the critical aspects of AI governance, including ethical considerations, data security, and compliance with federal regulations
• Evaluate possible next steps in AI evolution, with the goal of enabling federal agencies to stay ahead of the curve in adopting evolving solutions